Privacy Policy

At Rhobos Facility Management, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains the practices we follow regarding your personal information when you access our website or engage with our services.

1. Information We Collect

We collect personal and non-personal information to deliver our services effectively. This includes:

Personal Information: Name, contact details (phone number, email address), and billing information.
Property Details: Address, type of property, and specific service requirements.
Technical Information: IP address, browser type, device information, and cookies when you access our website.

2. How We Use Your Information

The information we collect is used to:

Provide and improve our services.
Process payments and manage bookings.
Communicate updates, service confirmations, and promotional offers.
Customize your experience based on your preferences.
Comply with legal and regulatory obligations.

3. Sharing Your Information

We value your trust and will not sell or share your personal information with third parties, except in the following cases:

Service Providers: To trusted partners who assist in delivering our services (e.g., payment processors, subcontractors).
Legal Compliance: When required by law or to protect our rights and safety.
Consent: With your explicit consent for specific purposes.

4. Data Security

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data.
Secure servers and firewalls.
Regular audits and updates to our security systems.

5. Cookies Policy

Our website uses cookies to enhance user experience and track website performance. Cookies allow us to:

Remember your preferences for future visits.
Analyze website traffic and improve functionality.
You can manage cookie settings through your browser preferences.

6. Your Rights

As a user, you have the following rights regarding your personal information:

Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccuracies in your data.
Deletion: Request the deletion of your data, subject to legal obligations.
Opt-Out: Unsubscribe from promotional communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. Rhobos Facility Management is not responsible for the privacy practices of these external sites, and we encourage you to review their policies.

8. Updates to This Policy

We reserve the right to update this Privacy Policy periodically. Changes will be communicated via our website, and the "Last Updated" date will reflect the most recent modifications.